Agents that do the work. People who approve it.
We design, build and run AI agents that take over repetitive office work: invoices, contracts, quotes, tenders, support tickets. Connected to your systems, hosted in the EU or on your own servers, every result approved by a person.
What every Sortia agent has in common
A person approves
The agent prepares, a person decides. Nothing leaves your company and nothing gets booked without a click from your team.
Data stays with you
EU hosting or your own server. Data processing agreement (AVV) included, no training on your data, full audit log of every action.
Plugged into your systems
DATEV, Lexoffice, sevDesk, Outlook, Microsoft 365, your ERP and CRM through their APIs. An agent without connectors is a demo, not a product.
Priced per case
You pay per processed invoice, contract or ticket, not per seat. The value is measurable from the first month.
Agents we build for clients
Every agent below is a standard building block. We tailor it to your documents, your rules and your systems.
Finance and administration
01- Dunning and collections
Watches due dates, writes reminders in stages, contacts the debtor and escalates to a person when needed.
Measured in: days sales outstanding - Supplier invoice check
Compares order, delivery note and invoice. Flags duplicates, wrong VAT, missing order numbers and price deviations.
Measured in: hours per 100 invoices - Complaints and credit notes
Receives the complaint, checks it against order and warranty, proposes a solution and prepares the credit note for approval.
Measured in: time to resolution - Travel and expenses
Photo of the receipt, the agent classifies it, checks limits and company policy and prepares the expense report.
Measured in: reports per month
Sales and customers
02- Lead qualification
Reads the incoming enquiry, enriches it from the company register and website, scores it and schedules the reply.
Measured in: sales hours saved - Quote preparation
Builds a draft quote with variants from the enquiry and your price list. Your salesperson adjusts the margin.
Measured in: quotes per day - Quote follow-up
Reminds the customer politely after an offer, reports when the document was opened and keeps the deal moving.
Measured in: follow-ups sent - First-line support that acts
Not a chatbot that answers. An agent that changes the delivery address, issues a return or ships a spare part.
Measured in: tickets closed - Competitor watch
Prices, new products and job postings of competitors in a weekly digest for management.
Measured in: weekly digest
Purchasing and logistics
03- Reordering
Watches stock, lead times and seasonality, proposes the order and sends it to the supplier after approval.
Measured in: stock-outs avoided - Small-volume sourcing
Asks three suppliers, collects the quotes, compares and recommends. Below a set amount it decides on its own.
Measured in: purchase price - Shipment tracking
Checks carrier status and informs the customer about a delay before they have to ask.
Measured in: delay complaints
People and HR
04- Onboarding
Creates accounts, sends documents, schedules meetings and answers the newcomer's questions in the first month.
Measured in: days to productive - HR helpdesk
Leave, sick notes, benefits, all according to your company policies. Saves HR dozens of questions a day.
Measured in: questions handled - Shift planning
Builds the roster from availability, legal limits and demand. For gastronomy, production and healthcare.
Measured in: planning hours
Operations and compliance
05- Contract calendar
Reads all your contracts, extracts notice periods and automatic renewals and warns 90 days ahead.
Measured in: unwanted renewals - Public tenders
Watches procurement portals, filters by your profile, summarises the conditions and drafts the bid skeleton.
Measured in: tenders reviewed - Grants and subsidies
The same for funding programmes. Small companies rarely have anyone watching them.
Measured in: programmes matched - Inspections and certificates
Tracks expiry dates of fire extinguishers, electrical inspections, ISO audits and safety training. Books the appointment, files the report.
Measured in: missed deadlines - Security questionnaires
Large customers send suppliers 200 questions about security. The agent answers from past answers and your policies.
Measured in: hours per questionnaire
Industry agents
06- Property management
Tenants report faults, the agent classifies, orders the tradesperson, tracks the repair and prepares the service charge statement.
Measured in: faults per manager - Medical and dental practices
Appointments, reminders, pre-filled medical history, repeat prescriptions for approval.
Measured in: front-desk hours - Car workshops
Vehicle intake from a photo and a voice note, draft job order, parts ordering, customer updates.
Measured in: jobs per day - Law and accounting firms
Chases missing documents from clients, tracks deadlines, prepares standard filings.
Measured in: documents chased - Construction
Site diary from voice and photos, subcontractor tracking, change orders to the budget.
Measured in: site diary entries
Three agents that pay off first
Simple to build, easy to demonstrate on your own documents, and the saving is visible in the first month.
Contract calendar
We show it in ten minutes with your own contracts: every notice period and automatic renewal on one timeline.
Demo in 10 minutesSupplier invoice check
High value, measurable, and most companies already have a budget for the people it supports.
From 200 invoices a monthSecurity questionnaires
Little competition. The buyer is a software company that knows exactly what it is buying.
For B2B software vendorsFrom one process to a running agent
Discovery
A half-day workshop. We map the process, the documents, the rules and the systems involved.
Pilot
The agent runs on your real documents in parallel to your team. You compare the results before anything changes.
Rollout
Connectors, approval flow and training. The agent takes over the routine, your team keeps the decisions.
Operation
Monitoring, audit log, model updates and a monthly report on cases, savings and exceptions.
Built for German and EU companies
GDPR (DSGVO)
Data processing agreement (AVV), record of processing and technical measures are part of every delivery.
EU AI Act
Our agents assist and prepare. We do not build systems that make automated decisions about people.
Audit log
Every action of the agent is logged with time, input and result. Auditors and tax advisors can follow it.
Your choice of hosting
EU cloud, your own server or local models where the data must not leave the building.
Pick one process. We show it working on your documents.
Send us the process that costs your team the most time. You get a pilot proposal, not a sales deck.